Rides & Attractions Team

Rides & Attractions Team

We are seeking enthusiastic individuals with outstanding communication skills & attention to detail to join our Rides & Attractions team!

Our team is dedicated to delivering engaging and unforgettable guest experiences. The Rides & Attractions team welcome our guests from the moment they arrive at the park and as they experience the many rides & attractions we have to offer. Team members will have the opportunity to interact with every guest, making a passion for exceptional customer service indispensable. There are various aspects of the role that could see you working in a variety of areas within the department.

To apply for this role Applicants must be 18 years or older by March 29th 2025

Role & responsibilities

As a Seasonal Team Member in our Rides & Attractions Department, you will play a key role in creating a positive first impression for our guests. Your responsibilities will include:

• Ensure “Safe Fun” is upheld each day on our rides & attractions.
• Welcome guests on to our rides with a happy and approachable manner.
• Conduct multiple safety checks on guest restraints.
• Operate a variety of rides & attractions within the department.
• Monitor, control and oversee the ride throughout its cycle and during the day.
• Work co-operatively, ensure good communication and offer support to colleagues throughout the season.
• Perform all tasks to a high standard with a focus on customer safety, interaction & enjoyment, and communication with guests throughout their day in Emerald Park.

Areas of work

• Guest welcome.
• Ride presentation.
• Queue management.
• Customer service.
• Ride operations.
• Supporting seasonal events throughout the year.
• Customer interaction.

Requirements

• Applicants must be 18 years or older by March 29th, 2025.
• Prior work experience is not a requirement and we welcome individuals who are entering the workforce for the first time. This is a seasonal contract position. Estimated start date March 15th – September 28th, 2025. Contracts may be extended

Skills

The ideal candidate will possess:

• Exceptional communication skills to engage effectively with guests and team members.
• The ability to thrive in a fast-paced environment.
• Ability to work on their own initiative and as a member of a team, that go that extra mile.
• Willingness to learn from colleagues & management and have positive guest engagement.
• Ability to adapt & respond effectively to challenging situations whilst maintaining a professional approach.

If you are passionate about delivering outstanding customer service, thrive in a dynamic environment, and are excited to be part of creating magical experiences for our guests, we invite you to apply for this seasonal position.

Previous experience with reservation and bookings is a bonus but not necessity.

Full training will be provided to team members before commencing their work with the Rides & Attractions Team.

Apply now to start your exciting journey with us!

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Only successful applicants will be contacted for interview.